Mychartpanels Patient Portal – Privacy and Security
At Mychartpanels, your privacy is a top priority. The Mychartpanels Patient Portal is designed to provide you with secure and confidential access to your personal health information. This section outlines how we collect, use, protect, and share information through the Mychartpanels platform in accordance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
When you use the Mychartpanels Patient Portal, we may collect the following types of information:
- Personal Information: Name, date of birth, address, contact information
- Health Information: Medical history, test results, medications, visit summaries, and other data from your electronic medical record (EMR)
- Portal Usage Data: Login activity, preferences, device and browser type, and interaction with features
This information is collected to support your care, enhance your experience, and improve our services.
How Your Information Is Used
The information collected through Mychartpanels is used to:
- Provide you with secure access to your medical records
- Facilitate communication between you and your healthcare providers
- Allow you to request appointments, medication refills, and test results
- Send appointment reminders, health updates, and important notices
- Process payments and manage billing information
- Improve the functionality and performance of the Mychartpanels platform
We will never use your health information for marketing purposes without your explicit written consent.
Data Security and Confidentiality
We take extensive measures to protect your information. Mychartpanels uses:
- Encryption to secure data in transit and at rest
- Secure Socket Layer (SSL) technology for all data transmissions
- Multi-factor authentication and strong password requirements
- Role-based access controls to ensure only authorized personnel can view your data
We continually monitor our systems and update our protocols to safeguard your personal and health information from unauthorized access, loss, or misuse.
Sharing Your Information
Your information may be shared with authorized healthcare providers and staff involved in your care. We may also share information with third-party service providers that support the functionality of the MyChart platform, provided they adhere to strict confidentiality agreements and comply with applicable privacy laws.
You may also choose to share your health information with family members or caregivers by granting proxy access through Mychartpanels. You are in control of this access and can revoke it at any time.Your Rights
You have the right to:
- Access your personal health information
- Request corrections to your health records
- Download or print your records
- Limit or revoke access to your Mychartpanels account
- Contact us with privacy-related questions or concerns
Disclaimer:
Mychartpanels is an informational resource designed to help users understand and navigate patient portal features. We do not collect personal health information or provide medical advice. For specific medical concerns, test results, or account issues, please contact your healthcare provider directly.