Mychartpanels Patient Portal – Terms & Conditions of Use
Welcome to the Mychartpanels Patient Portal provided by Mychartpanels ("we," "our," or "us"). By accessing or using Mychartpanels, you agree to comply with and be bound by the following Terms and Conditions of Use. Please read this section carefully before using the portal.
If you do not agree to these terms, please do not use Mychartpanels.1. Purpose of Mychartpanels
Mychartpanels is an online service designed to provide patients with secure access to portions of their electronic health record (EHR) and to facilitate non-urgent communication with their healthcare providers. The portal is intended for informational and communication purposes only and is not a substitute for professional medical advice, diagnosis, or emergency care.
2. Eligibility and Access
Access to Mychartpanels is available to patients who have received care at [Your Organization Name] and have registered for a portal account. Use of the portal is restricted to authorized users and requires verification of identity during registration.
You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.3. Acceptable Use
By using Mychartpanels, you agree to:
- Use the portal only for lawful, personal healthcare management purposes
- Provide accurate and complete information
- Refrain from using the portal for offensive, harassing, or inappropriate communications
- Not attempt to gain unauthorized access to any part of the system
- Not misuse, copy, or distribute any content without permission
Misuse of the system may result in termination of access and potential legal action.
4. Privacy and Security
your use of Mychartpanels is subject to our Privacy Policy, which outlines how your information is collected, used, and protected. We use industry-standard encryption and authentication technologies to safeguard your personal health information.
Although we make every effort to secure the platform, no system can guarantee absolute security. You assume responsibility for all activities conducted under your account.5. Proxy Access
You may request proxy access to manage the Mychartpanels account of a dependent, such as a child or an elderly parent. Proxy users are held to the same standards of confidentiality and responsible use.
6. Communications via Mychartpanels
Mychartpanels enables messaging between you and your care team for non-urgent matters. It is not monitored continuously and should not be used for emergencies or time-sensitive health issues. Replies from your provider may take up to 2 business days.
7. Changes to the Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the portal after changes are made constitutes your acceptance of those changes.
Disclaimer:
Mychartpanels is an informational resource designed to help users understand and navigate patient portal features. We do not collect personal health information or provide medical advice. For specific medical concerns, test results, or account issues, please contact your healthcare provider directly.